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Frequently Asked Questions

What separates your company from any other web hosting company?

We limit the number of accounts on each web hosting machine, and pack that machine with high-performance power. A Small Systems Solutions server is guaranteed to have no more than 250 web hosting accounts, and each web server uses dual Pentium Xeon processors with 1GB memory.
How long does does it take to design a website?
An average sized web site can be completed in about 6 - 8 weeks, but this will vary.
Do you backup your systems?  Do you have an uptime guarantee?
Our systems are backed up via Veritas© tape backup, incremental nightly and full weekly.

Each web server is an IBM xSeries server, with redundant power supplies, Gigabit network cards, and high-performance SCSI RAID disk drives.

We offer a 99.9% uptime guarantee.
What do you use to create dynamic pages?
JSP (Java Server Pages) / Servlets.
Do you offer custom(high-performance) plans?
In almost all cases, your performance will be instantaneous, even with large databases. For high-usage sites, we offer dedicated connection pooling to your database instance.
Do you provide ftp access?
Yes, but not into our JSP/servlet container directories.
I have a question not listed here.
Please contact us with any additional questions you have.

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